Terms of service

Last Updated: 13/10/2023

Welcome to Shower Curtains Australia. These Terms of Service ("Terms") govern your use of our website and the purchase of products from us. By using our website or making a purchase, you agree to be bound by these Terms.

About Us

Business Name: Shower Curtains Australia
Website: https://showercurtainsaustralia.com.au/
Email: support@showercurtainsaustralia.com.au
Phone: +61 431 251 243
Business Address: 2/1 Independent Way, Ravenhall, VIC 3023
ABN: 59623800028

Acceptance of Terms

By accessing or using our website, creating an account, or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our website or services.

Eligibility

To use our services, you must:

Be at least 18 years of age or have parental/guardian consent
Have the legal capacity to enter into binding contracts
Provide accurate and complete information when creating an account
Comply with all applicable laws and regulations

Products and Services

Product Information

We make every effort to display our products accurately, including colors, dimensions, and features. However:

Product colors may vary slightly due to monitor settings and photography
Dimensions and specifications are provided as accurately as possible
We reserve the right to update product information without notice
Product availability may change without notice

Pricing

All prices are displayed in Australian Dollars (AUD) and include GST where applicable
Prices are subject to change without notice
The price charged will be the price displayed at the time of purchase
Shipping costs are additional unless otherwise stated

Product Availability

Products are subject to availability
We reserve the right to limit quantities or discontinue products
If a product becomes unavailable after purchase, we will contact you to arrange a refund or substitute

Ordering and Purchase Process

Order Placement

When you place an order:

You are making an offer to purchase the products in your cart
We will send you an order confirmation email
A contract is formed when we accept your order by processing payment
We reserve the right to refuse or cancel orders at our discretion

Order Accuracy

You are responsible for:

Ensuring all order details are correct before confirming purchase
Providing accurate delivery and contact information
Checking your order confirmation email for accuracy
Contacting us immediately if there are any errors

Order Modifications and Cancellations

Orders can only be modified or cancelled before processing begins
Contact us immediately at +61 431 251 243 or support@showercurtainsaustralia.com.au
We cannot guarantee modifications or cancellations once processing has started
Cancellation and refund policies apply as per our Returns and Refunds Policy

Payment Terms

Accepted Payment Methods

We accept the following payment methods:

Credit cards (Visa, Mastercard, American Express)
PayPal
Buy now, pay later services (where available)
Bank transfer (by arrangement)

Payment Processing

Payment is required at the time of order placement
All payments are processed securely through our payment providers
We do not store your payment information on our servers
Your payment information is encrypted and protected

Failed Payments

Orders with failed payments will not be processed
You will be notified of payment failures
Products may be released from your cart if payment cannot be processed
Additional fees may apply for failed payment processing

Shipping and Delivery

Delivery Areas

We deliver throughout Australia. Specific delivery options and timeframes may vary by location.

Delivery Timeframes

Estimated delivery times are provided at checkout
Delivery times are estimates only and not guaranteed
Processing time is additional to delivery time
Delays may occur due to factors beyond our control

Delivery Requirements

Someone must be available to receive delivery during business hours
You must provide accurate and complete delivery address
Additional fees may apply for failed delivery attempts
Re-delivery charges may apply if nobody is available to receive the package

Risk and Title

Risk and title in products pass to you upon delivery or when the products are made available for collection.

Returns and Refunds

Returns and refunds are governed by our separate Returns and Refunds Policy, which forms part of these Terms. Please refer to that policy for detailed information about:

Your rights under Australian Consumer Law
Our return procedures and timeframes
Conditions for returns and exchanges
Refund processing times

Customer Accounts

Account Creation

You may create an account to make purchases and track orders
You must provide accurate and current information
You are responsible for maintaining the confidentiality of your account
You must notify us immediately of any unauthorized use

Account Security

You are responsible for all activities under your account
Use a strong, unique password
Do not share your login credentials
Log out of your account when using shared computers

Account Termination

We may suspend or terminate your account if you:

Violate these Terms
Engage in fraudulent activities
Provide false information
Abuse our services or staff

Prohibited Uses

You may not use our website or services to:

Violate any applicable laws or regulations
Transmit harmful, offensive, or illegal content
Interfere with website security or functionality
Attempt to gain unauthorized access to our systems
Use automated systems to access our website (without permission)
Engage in fraudulent activities
Harass, abuse, or harm others
Infringe on intellectual property rights

Intellectual Property

Our Rights

All content on our website is protected by intellectual property laws, including:

Text, images, logos, and graphics
Product descriptions and photographs
Website design and layout
Software and code

Limited License

We grant you a limited, non-exclusive license to use our website for personal, non-commercial purposes. You may not:

Copy, reproduce, or distribute our content
Modify or create derivative works
Use our content for commercial purposes
Reverse engineer our software

User Content

If you submit content to our website (such as reviews), you grant us a non-exclusive license to use, display, and distribute that content.

Privacy

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which forms part of these Terms.

Consumer Guarantees

Nothing in these Terms excludes, restricts, or modifies your rights under Australian Consumer Law, including:

Consumer guarantees that cannot be excluded
Rights to repair, replacement, or refund
Compensation for losses and damages

Where we are permitted by law to limit our liability, our liability is limited to:

Replacing or repairing the goods
Supplying equivalent goods
Refunding the purchase price

Limitation of Liability

To the extent permitted by law:

Our total liability is limited to the value of the products purchased
We are not liable for indirect, consequential, or special damages
We are not liable for delays beyond our reasonable control
We do not warrant that our website will be error-free or uninterrupted

Important: This limitation does not apply to liability that cannot be excluded under Australian Consumer Law.

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

Your violation of these Terms
Your use of our products or services
Your violation of any third-party rights
Any content you submit to our website

Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including:

Natural disasters, pandemics, or government actions
Supplier delays or shortages
Transportation or logistics issues
Technical failures or cyber attacks

Dispute Resolution

Informal Resolution

Before taking formal action, please contact us to resolve any disputes:

Email: support@showercurtainsaustralia.com.au
Phone: +61 431 251 243
We will make reasonable efforts to resolve disputes amicably

Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes will be subject to the jurisdiction of Victorian courts.

Consumer Rights

If you are a consumer under Australian Consumer Law, you may also have access to:

State and territory consumer protection agencies
Australian Competition and Consumer Commission (ACCC)
Industry ombudsman services

Modifications to Terms

We may update these Terms from time to time. When we do:

We will post the updated Terms on our website
We will update the "Last Updated" date
Significant changes will be communicated by email
Continued use constitutes acceptance of updated Terms

Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining parts will continue to be valid and enforceable.

Entire Agreement

These Terms, together with our Privacy Policy and Returns and Refunds Policy, constitute the entire agreement between you and us regarding your use of our website and services.

Contact Information

If you have any questions about these Terms, please contact us:

Email: support@showercurtainsaustralia.com.au
Phone: +61 431 251 243
Mail:
Shower Curtains Australia
2/1 Independent Way
Ravenhall, VIC 3023

Business Hours: Monday to Friday, 9:30 AM - 5 PM AEST

These Terms of Service are designed to comply with Australian consumer protection laws while protecting our business interests. They work in conjunction with your rights under Australian Consumer Law, which cannot be excluded.